Privacy Policy

Effective date: 10 April 2022

Welcome to Cloudy24 Privacy Policy

Effective date: 10 April 2022

This policy represents the Cloudy24 Privacy Policy ("Privacy") in its entirety and supersedes any other written or oral policy. This policy defines the Privacy Policy all Cloudy24 customers agree to when they sign-up for any of the Cloudy24 website hosting services. Cloudy24 reserves the exclusive right to change, amend or revise any portion of this Privacy policy at any time, with or without written notice to our customers.

Customers using any services offered by Cloudy24 agree to be obligated by and must comply with all policies in this Privacy Policy or must otherwise opt out of and cancel their web hosting service with Cloudy24. Cloudy24 retains the sole discretion to make judgment regarding any violation by any Cloudy24 customer and may take action against any customer deemed to be in violation of these terms including the cancellation of any customer's services without refund and/or, if deemed appropriate, be legally prosecuted. 

In consideration for Cloudy24 maintaining one or more accounts (each "Account"), you, as the Cloudy24 customer, agree to the following terms of service. 

Definitions

  • "We" "Us" or "Provider" or "Cloudy24" - Cloudy24.com
  • "You" "Your" "Client" "Customer" or "Member" - Each person or entity who applies for internet service or is a designate of anyone who applies for internet service.
Effective December 31, 2014

We, Cloudy24.com, are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect following this Privacy Policy. We, additionally, are firmly committed to the principals of the EU-US safe harbor program set up by the United States Department of Commerce and the European Union (.EU.)

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. The purpose of this Privacy Policy to enable you to understand which personal identifying information of yours is collected, how and when we might use your information, who has access to this information, and how you can correct any inaccuracies in the information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our website.

We may collect any or all of the information that via both automated means such as communications profiles and cookies. Personal Information you give us depends on the type of service, support, or sale inquiry, and may include your name, address, telephone number, fax number and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will be transferred only be used to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. All sensitive information is collected on a secure server and data is transferred. When transferring personal information a security icon will appear in your browser. 

This information is used for billing and to provide service and support to our customers. We may also study this information to determine our customer's needs and provide support for our customers. All reasonable precautions are taken to prevent unauthorized access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. Cloudy24 Hosting may email its monthly newsletter to the primary contact e-mail on file, but customers can opt-out of this newsletter at any time.

We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.

Your Internet browser has the in-built facility for storing small text files – cookies – that hold information which allows a website to recognize your account. We use cookies to save your preferences and login information and provide personalized functionality. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the Cloudy24 Hosting’s website. More information about cookies can be found at http://en.wikipedia.org/wiki/HTTP_cookie.

We do not disclose any personal information obtained about you from this website to third parties. We may use the information to keep in contact with you and inform you of developments associated with our business. You will be allowed to opt-out from any mailing list or similar device. However, we may disclose aggregate, anonymous data based on information collected from users to potential partners, our affiliates, and reputable third parties. We take all available measures to select affiliates and service providers that are ethical and provide similar privacy protection to their customers and the community. We do not make any representations about the practices and policies of these companies.

If a customer’s personally identifiable information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s data in our records. In most cases, this can be achieved via our billing system at https://app.cloudy24.com/. Otherwise, please contact us at legal [at] cloudy24 dot net

By default, customers do receive any voluntary system updates, such as the newsletters, invoices, and mailings. Any customer who voluntarily receives these updates may unsubscribe at any time. Customers may not opt-out of possibly receiving important system notifications, in the rare event that such notification would be necessary.

Cloudy24.com uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. Cloudy24.com uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (SSL) technology.

As mentioned above, Cloudy24.com collects certain data and confidential information from customers relating to our web site hosting and domain registration services, and this Privacy Policy applies only to that data and confidential information submitted to us. This Privacy Policy does not apply to, nor does Cloudy24.com certify EU Safe Harbor compliance regarding, data or confidential information that is submitted to another person or entity for whom Cloudy24.com may provide hosting or domain name registration services, but regarding which we exercise no authority or control. An independent evaluation of that person or entity’s privacy policy and EU Safe Harbor compliance should be made before submitting data or confidential information to them.

We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about Users upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or stop activity we consider illegal or unethical.

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Cloudy24.com has established internal mechanisms to verify its ongoing adherence to its privacy policy, including the Safe Harbor Principles. Cloudy24 Hosting also encourages individuals covered by this privacy policy to raise any concerns about our processing of personal information by contacting Cloudy24.com over the legal [at] cloudy24 dot net

Cloudy24 Hosting will seek to resolve any concerns. Cloudy24 Hosting has also agreed to participate in the dispute resolution program provided by the European Data Protection Authorities.

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at legal [at] cloudy24 dot net, You can also correct any factual errors in that information or require us to remove your details form any list under our control. You can also email us atlegal [at] cloudy24 dot net

Thanks.

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